Cilt 2, Sayı 4, 2018

Engelli Bireylerin Seyahat Engellerinden Etkilenmesinde Psikolojik Faktörlerin Önemi
(The Importance of Psychological Factors Affecting the Travel Obstacles of Disabled People)
Aizada Kenzhebayeva, Yasin Boylu
ss.1-­11
DOI: 10.29226/TR1001.2018.41

The Impact of Electronic Customer Relationship Management on Customer Satisfaction in Turkey
Karlygash Amazhanova, Farid Huseynov
ss. 12-­26
DOI: 10.29226/TR1001.2018.42

Factors Affecting the Adoption of Social Media as a Marketing Tool: A Case Study of Turkish Small and Medium-­Sized Enterprises Operating in Textile Manufacturing Sector
Alia Fityan, Farid Huseynov
ss.27-­44
DOI: 10.29226/TR1001.2018.43

Türkiye’de İhracatı Teşvik Politikaları Kapsamında KDV İadesi
(VAT Refund Within the Context of Export Promotion Policies)
Burak ÜNAL, Beyhan GÜÇLÜ MARŞAP
ss.45-­57
DOI: 10.29226/TR1001.2018.44